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What a wonderful experience! It was so comforting to know that my two cats were in the hands of someone who loves animals as much as I do while I was away. Mark updated me every day, and sent pictures. He took excellent care of the kitties and I will absolutely use PetNerds again in the future. Thank you so much!
PetNerds is the first dog-sitting service that my husband, Rob, and I felt comfortable enough to use. We have known Mark and Patty for a few years and they are warm, incredibly nice people whose love for animals is obvious from the get-go. At the initial consultation, Rob and I were so impressed with how thorough and professional PetNerds’ protocol is. There are pages of questions that help Mark and Patty to get to know our dogs, plus their information about their services is very clear and user-friendly. We felt really good about signing on with them.
Still, we were BLOWN AWAY by their attention to our dogs and our instructions on the first day of our vacation. We received email pictures of the dogs, plus a funny and reassuring message about how they were doing. We even got a 2 minute video that showed Mark playing with Nesi with her favorite toy– and she looked really happy 🙂
Everyday, we looked forward to our daily picture and message. Like most pet owners, Rob and I always feel a little guilty when we travel and leave our dogs behind because we’re worried about stressing the dogs and the family member who is taking care of them. This was the first vacation since we’ve had the dogs where I felt completely at ease (no guilt!) because I knew that PetNerds was taking such good care of them & because I know how much Mark enjoys animals.
Finally, as if our experience wasn’t glowing enough, Mark and Patty became local heroes when, on the last day of our vacation, they realized that someone’s beagle, Lucy, had gotten lost and trapped in our fenced backyard. In frigid, snowy weather, Mark and Patty spend 2-3 hours coaxing Lucy–who was understandably terrified–to come to them so they could read her tag and contact her owner so that she would not freeze. They are amazing!